Category: Problems/Fears

“The system runs” is not the same as “the business is winning.” Plenty of  teams have Salesforce online, tickets getting handled, and a handful of reports that look respectable in

It happens every February (at minimum). You finally stop translating your org like it’s a foreign language. The rep learns the politics, the priorities, the weird legacy processes. You get

A lot of teams buy Salesforce expecting revenue growth, then stare at a perfectly functional CRM while the number they actually care about stays flat. The system is live. Licenses

If your Salesforce project underperformed, or you are worried it might, you are probably trying to answer two questions: what went wrong, and how do we avoid becoming another failed