Comprehensive Salesforce Support That Grows With You
Salesforce isn’t one-and-done. We provide ongoing, fixed-price support that adapts with you. No change order games. No surprise invoices.
Book a 30-min Support Planning Call →Meet Your People
Marcus Smith
CEO
A designer of systems that bring peace.
Chris Schmidt
Lead Consultant
Turns mystery logic into clean solutions.
Sharlene Johnson
Director of Sales
No pressure approach to sales that fits the customer with the right solution.
Aarica Smith
VP Operations
Makes delivery predictable and accountable.
Oluremi Ajibawo
Salesforce Consultant
A patient teacher who quickly brings order.
Eunice Mugai
Marketing Coordinator
Moves fast with empathy and data.
Salesforce Is A Living System
Projects end, but your needs don’t. If your vendor profits every time something changes, you’re always bracing for the next surprise. You want continuity not constant re-selling.
Your CRM should improve as you grow
The platform should grow and adapt with your evolving business needs.
Reliable management beats transactional tickets.
Focus on partnership and proactive maintenance, not just fixing incidents.
Predictable cost builds trust.
Know your expenses upfront, without surprise bills for every small change.
What You Get
A team that learns your org and keeps it healthy. No black boxes, no scope traps—just steady progress.
Dedicated experts who know your setup
You work with a consistent team, ensuring continuity and deep organizational knowledge.
Ticketing with clear, human updates
No automated jargon—just straight, understandable answers and status reports.
Proactive roadmap & change management
We plan ahead for updates and growth, minimizing surprises and maximizing stability.
Training and adoption support
We help your team use the system effectively to ensure a positive ROI.
Executive visibility & reporting
Clear, high-level reports on performance and progress for decision-makers.
Ready to Relax?
Book A Call →How It Works
Connection Call
We surface pains, map dependencies, and align on outcomes.
Comprehensive Support Plan
Fixed-price engagement tailored to your long term needs
Continuous Delivery
Prioritized tickets, scheduled improvements, and training.
Real-World Confidence from Real Customers
Their monthly plan frees me to focus on revenue.
We didn’t feel like a number. Nobody holds a candle to the personalized service and pace.
A top notch team with stress free processes. Highly recommend.
Is Cloud Trailz the Right Fit For You?
Great Fit If:
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20–100 employees, $5M–$200M revenue
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Ops, Sales, IT leaders who want Salesforce handled
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You value continuity & predictable cost.
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You’re tired of “out-of-scope” battles
Not a Fit If:
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You want hourly, project-only help
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You prefer re-scoping every change
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You need flashy over reliable
Choose the Right Support Plan
*Price adjustments are available for 3 month, 6 month, and 12 month commitments. **Any offering in Gold and Platinum packages can occur on site.
Price transparency note: Fixed price. No hourly games. Long-term partnership terms available.
The Outcomes You Can Expect
No More Scope Drama
Never hear “thats out of scope” again.
Cleaner, Faster Decisions
Reliable data and accurate reporting you can trust.
Higher Adoption
Your teams trust the system because it continuously works and improves.
Positive Momentum
Continuous roadmap execution, not just one-off fire-fighting fixes.
FAQ
Is this managed services or projects?
Managed, ongoing support with room for projects inside the plan.
What about change requests?
We don’t play scope creep games. If we can help we help. Period.
How fast can you start?
We open our calendar as soon as you sign up.
Do you work with our admin?
Yes. We can partner with your admin or serve as your ongoing Salesforce team.
Industries & Regions?
Manufacturing, services, marketing/advertising, SaaS and more across the US & Canada.
Let's Make It Happen
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Office Location
Address
3715 Northside Parkway NW Building 100Suite 500
Atlanta, GA. 30327
Opening Hours
Mon - Fri: 9:00 AM - 5:00 PM
Closed for major holidays.