Fixed Fee Salesforce Support.No Surprises, Just results.
Hourly billing turns every question into mental math. With Cloud Trailz you know your costs when the month starts. Not after its over.
Experience Fixed-Fee Support →Meet Your People
Marcus Smith
CEO
A designer of systems that bring peace
Chris Schmidt
Lead Consultant
Turns mystery logic into clean solutions.
Sharlene Johnson
Director of Sales
No pressure approach to sales that fits the customer with the right solution.
Aarica Smith
VP Operations
Makes delivery predictable and accountable.
Oluremi Ajibawo
Salesforce Consultant
A patient teacher who quickly brings order.
Eunice Mugai
Marketing Coordinator
Moves fast with empathy and data.
You Shouldn't Have to Fear Invoices to Get Help.
Hourly vendors prey on people that need help. Your team hesitates to ask questions, momentum stalls, and the bill still hurts. We go in the opposite direction
Reliable Cost
You should be able to budget.
Unlimited Support
We don’t punish you for needing help.
Human Centric
Know exactly who works with you.
Responsive, Human Salesforce Support
Led by experts who take ownership. No black box, no ticket hell.
Dedicated Expert Ownership
Named experts who learn your org and own resolutions from first contact to final fix.
Visibility
You always know the status, the blocker, and the plan.
Clear Prioritization
Clear response and resolution targets you can rely on.
Root-Cause Fixes
We fix the cause, not just the symptom, with plain-language updates.
Comprehensive Help
Cleanups for data, automation, and reporting integrity.
How It Works
Connection Call
We align on pains, priorities and outcomes.
Fixed-Fee Support Plan
A predictable monthly plan that fits your business. No guessing.
Continuous Delivery
Prioritized tickets, scheduled improvements, and training.
Real-World Confidence from Real Customers
On time and at a fixed cost. No surprises.
Their monthly plan frees me to focus on revenue.
We didn’t feel like a number. Nobody holds a candle to the personalized service and pace.
Is Cloud Trailz the Right Fit For You?
Great Fit If:
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20–100 employees, $5M–$200M revenue
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Ops, Sales, or IT leaders who want predictable cost
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Tired of hourly invoices and “scope creep”
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Need continuity, adoption and peace.
Not a Fit If:
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You want hourly, project-only help.
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You prefer negotiating every change
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You need flashy over reliable.
Choose the Right Support Plan
*Price adjustments are available for 3 month, 6 month, and 12 month commitments. **Any offering in Gold and Platinum packages can occur on site.
Price transparency note: Fixed price. No hourly games. Long-term partnership terms available.
The Outcomes You Can Expect
Budget Certainty
Know the cost. Avoid surprises. Plan ahead.
Faster Help, Fewer Blockers
Questions get asked early and solved quickly.
Cleaner Data, Clearer Reporting
Leadership sees what is real and actionable.
Long term Improvement in Salesforce.
A roadmap that gives you what you want.
FAQ
How does fixed-fee work?
You get a predictable monthly plan covering day to day support, improvements, and training. No hourly meter.
What about big changes?
Larger changes end up on the roadmap, but they don’t change your price.
How fast can you start?
We open our calendar to you as soon as you sign up.
Do you work with our admin?
Yes. We can partner with your admin or serve as your ongoing Salesforce team.
Industries & regions?
Manufacturing, services, marketing/advertising, SaaS and more across the US & Canada.
Let's Make It Happen
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Office Location
Address
3715 Northside Parkway NW Building100 - Suite 500
Atlanta, GA. 30327
Opening Hours
Mon - Fri: 9:00 AM - 5:00 PM
Closed for major holidays.