ATLANTA, March 23, 2020 – Cloud Trailz, a Salesforce consulting partner focusing on small and medium-sized businesses, today announced that Todd Giddens has joined the agency full-time as Chief Operating Officer.
Giddens, a founder of Cloud Trailz, is excited to focus on Cloud Trailz’ operational excellence.
“I couldn’t be more excited to be stepping in full time to Cloud Trailz,” said Giddens. “We’ve put together a tremendous leadership team since our inception along with an extremely talented group of Salesforce and operations professionals. I’m confident that our diverse group of consultants, with experience spanning multiple verticals and industries, can utilize their knowledge and expertise to empower all types of customers. I strongly believe that Cloud Trailz is strategically positioned to capitalize on the ever-expanding SMB/MM customer pool and assist them in taking their businesses to the next level.”
Giddens brings over 15 years of Salesforce and revenue operations experience to the role. His background includes years with enterprise behemoth Lockheed Martin, multiple stints with Salesforce consultancies, as well as spearheading the operations of several high-growth Atlanta-based startups, such as Cloud Sherpas, Terminus, and Flock Safety.
“This is an exciting time for Cloud Trailz,” said John Knight, Founder and CEO of Cloud Trailz. “Todd’s leadership of the Cloud Trailz consulting team has been a cornerstone of Cloud Trailz’ growth, so I’m excited for him to be joining as our newest full-time team member.”
Having recently achieved Ridge Tier status with Salesforce, Cloud Trailz has also launched a refreshed website, featuring the new Quick Start Academy.
“The new website will make it easier for our potential customers to discover all we have to offer them,” said Knight. “It’s also the entryway to our Quick Start Academy, which gives clients the ability to deploy Salesforce themselves through recorded steps that guide them through a fast implementation.”
“The Academy came out of a market need,” added Ben Fuller, Chief Revenue Officer. “Salesforce has become the de facto CRM system of record and we see more and more businesses who want to get on board. At the same time, we met companies that had the technical know-how in-house to implement Salesforce, but could use some guidance along the way. That’s where the Quick Start Academy fills the gap.”
About Cloud Trailz
Cloud Trailz is a Ridge Tier Salesforce partner comprised of Salesforce and revenue operations consultants making decades of experience available on a scale that anyone can afford. Small businesses often think they need to choose between freelance consultants with less experience, or expensive consulting firms with high baseline project costs designed for enterprises. Cloud Trailz solves this problem by providing experienced consultants at an affordable scale for growth-focused startups and small established companies.